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  10-08-2010
Posted on: 10-08-2010

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Company Name: DELL
Location:
Bangalore, Karnataka, India
Position:
TECH SUPPORT ASSOCIATES
Education:
1.   Any Graduates  - Fresher’s
2.   BE/B Tech (less than 65%) - Fresher’s
3.   BE/B Tech (more than 65%) - With 1 year of call centre experience
4.   Any Post Graduate - With 1 year of call centre experience
5.   10+2+3(Diploma) - Fresher’s
6.   10+3(Diploma) – Fresher’s
7.   10+2(Under Graduates) - ( Min 1 yr call centre exp / Min 2 yrs of exp in any domain)
 
Salary:
Experience Lacs (P.A)
0 months 2.29
6-9 months 2.51
9-12 months 2.54
12-15 months 2.7
15-18 months 2.9
18-24 months 3.06
24-30 months 3.12
30-39 months 3.48
39-48 months 3.63
Skill:
1.   Basic Computer hardware knowledge
2.   Excellent Communication skills - No compromise
3.   Job Profile: Willing to work in Night shifts only
Interview: Telephonic interview day to day.
Job Profile:
1. Basics of Computers including Operating Systems, hardware and internet.
2. Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage Exposure to technical support trouble shooting in international call centers will also be an added advantage.
 

Company Name: FIRST SOURCE
Location:
Bangalore, Karnataka, India
Position:
Customer Service Agent
1.       Voice (InboundCustomer Service)       
2.       Semi TechVoice (InboundCustomer Service)
 
Position:

August 2010 Requirement
Process Vertical
15-Aug
22-Aug
29-Aug
TOTAL
Telecom
115
96
108
319
BFSI
30
40
45
115
Total
145
136
153
434

Salary:

Salary bands are the same for both Semi Tech and Customer services inbound. Please find below a brief description of take home salary during and after training period.

Salary Band Qualification CTC During Training Take Home After Training Take Home
Band 1 Undergraduate with min 6 to 11 months any exp or Graduate Fresher any stream Rs.12500 Rs.10415 + NSA (1000 - 2000) Min 8915 – Max 13615 (Max is Including NSA and Incentives)
Band 2 Undergraduate with min 12 mths and above N.R.E or Graduate with min 12 months and above NRE Rs.13500 Rs.11254 + NSA (1000 - 2000) Min 9254 – Max 14854 (Max is Including NSA and Incentives)
Band 3 Undergraduate min 24 months and above R.E or Graduate with 12 months and above R.E Rs.15500 Rs.12994 + NSA (1000 - 2000) Min 10994 – Max 16594 (Max is including NSA and Incentives)

Skill:
Voice: excellent communication skills, grammar pronunciation etc.
Semi Tech Voice: will include minimum 6 month course from a computer institute, should have average trouble shooting skills and a fairly good idea on broadband connections. This would be an added advantage.
 
Interview: Telephonic interview day to day.
Instructions:
The first 6 - 8 weeks in training will be a 24/7 shift. Candidates should be willing to work any shift. Post training they will fall into UK, US, Australian shift etc.... depending on the process they have been selected for.


Company Name: Ocwen Financial Services (American based Mortgage Company)
Location: Bangalore, Karnataka, India
Position:
 
Voice Requirement
Count
DOJ
Salary BandLacs (P.A)
Incentives
Grads
U-Grads
Early Intervention
140
Weekly
2.1 - 3.2
0 - 17,500
Yes
Yes
CRD
140
Weekly
2.1 - 3.2
0 - 17,500
Yes
Yes
HRD
140
Weekly
2.1 - 3.5
0 - 17,500
Yes
Yes
 
Instructions:


Considerations

Graduates of all stream, except B.E & MBA

U - Graduates with 6 months International Call Center

Excellent Communication Skills - English

Good Computer Skills

Open to Night Shifts

Interview Process
Apt Test - 12mins
Predictive Index - Behavioral Survey
Interview Round
Versant Test

 


Company Name: MAINSTAY
Location:
Bangalore, Karnataka, India
Position:
Outbound UK Process – EHL
Qualification: 10th/12th/Graduation
 
Salary:
 
Fresher Rs.9800 – 10800 + Incentives
Domestic Experienced (Upto 2yrs) Rs.11000 -  12000 + Incentives 
International Experienced Rs.13000 – 16000 + Incentives

Skill:
Excellent communication skills
 
Interview: Telephonic interview day to day & accordingly.
Instructions:
Overtime will be paid @ Rs.100 / hour
Medical Insurance of Rs. 50000
Accidental Insurance of Rs. 3 lacs
Transportation charges will be deducted between Rs. 50  - Rs. 75/ day depending on the distance.
No Transportation Charges if you are taking only drop facility.
Training Period : 1 month
Working hours and days per week: 9hrs x 5 days ; Sunday is Off
For Security reason candidate is expected to submit a cheque value of  Rs. 25000 and will be returned on completion of six months.
 
 

Company Name: MAINSTAY
Location:
Bangalore, Karnataka, India
Position:
Inbound Canadian Process – Pizza Pizza
Qualification: 10th/12th/Graduation
 
Salary:
Fresher: Rs.12000 + Incentives
 
Skill:
Excellent communication skills
 
Interview: Telephonic interview day to day & accordingly.
Instructions:
Overtime will be paid @ Rs.100 / hour
Medical Insurance of Rs. 50000
Accidental Insurance of Rs. 3 lacs
Transportation charges will be deducted between Rs. 50  - Rs. 75/ day depending on the distance.
No Transportation Charges if you are taking only drop facility.
Training Period: 1 month
Working hours and days per week: 11hrs x 4 days
For Security reason candidate is expected to submit a cheque value of  Rs. 25000 and will be returned on completion of six months.
 
 

Company Name: MAINSTAY
Location:
Bangalore, Karnataka, India
Position:
Inbound Tech Support
Qualification: 10th/12th/Graduation
 
Salary:
Fresher: Rs.9000 – 10000 + Incentives
 
Experienced: Rs.11000 – 15000 + Incentives
 
Skill:
Excellent communication skills
 
Interview: Telephonic interview day to day & accordingly.

Instructions:

Overtime will be paid @ Rs.100 / hour

Medical Insurance of Rs. 50000
Accidental Insurance of Rs. 3 lacs
Transportation charges will be deducted between Rs. 50  - Rs. 75/ day depending on the distance.
No Transportation Charges if you are taking only drop facility.

Training Period: 1 month

Working hours and days per week: 11hrs x 4 days

For Security reason candidate is expected to submit a cheque value of  Rs. 25000 and will be returned on completion of six months.
 
 
 
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